Our Privacy Policy
Last modified: February 15, 2024
Information
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).
Information we collect
We may collect various types of information from and about users of our Services, including:
- Personal Information: We may collect personally identifiable information, such as your name, email address, postal address, phone number, and other similar information when you provide it to us voluntarily or when you interact with our Services.
- Usage Data: We may collect information about how you use our Services, including your access times, browser types, and language preferences.
- Device Information: We may collect information about the device you are using to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Location Information: With your consent, we may collect information about your precise location if your device settings allow us to do so.
How we use your information
We may use the information we collect from you for various purposes, including:
- To provide, maintain, and improve our Services.
- To personalize your experience on our Services.
- To respond to your comments, questions, and requests.
- To send you technical notices, updates, security alerts, and support and administrative messages.
- To communicate with you about products, services, promotions, events, and other news and information we think will be of interest to you.
- To monitor and analyze usage patterns, trends, and activities in connection with our Services.
Log Data
In addition to the information mentioned above, we collect log data when you interact with our Services. This log data includes your computer’s IP address, browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This information is used for analyzing trends, administering the site, tracking users’ movements on the site, and gathering demographic information.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Our Services use cookies and similar technologies to enhance your experience. Cookies are small files placed on your computer, which allow us to recognize your browser and capture certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
We employ industry-standard security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. Despite these efforts, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
External Links
Our Site may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. We encourage you to review the privacy policies of these external sites before providing them with any personal information.
Changes
This Privacy Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
A Reputation Built on Real Experiences
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“We chose Waterbird Home Solutions for our whole home water treatment system and couldn’t be happier with our decision. Tod and his team of Phil and Brandon did a great and professional job.”- Lesleigh P.
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“Very prompt, professional, and good communication. Fixed my problem right away. I will use them again and will recommend them to others.”- Martha S.
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“I was on the fence about getting a water filtration system in my home, because I was afraid I was going to be upsold some expensive piece of equipment for my entire house. Waterbird did the exact opposite. Philip came and tested my water, then recommended that I only needed the Aqua Nest, which is this small filtration device under the sink that hooks up to my faucet and refrigerator. After the water test, their plumber Brandon installed the Aqua Nest in under 30 minutes. No drilling in the counter top or anything like that - just a quick hookup, and clean water.”- Patrick M.
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“We absolutely love our HFC 1000 Always Fresh Drinking Water system. The Waterbird team showed up on time for the installation, were super friendly, and clearly knew what they were doing. In less than an hour we had clean, crisp water coming right from our tap—no more bottled water or worrying about what’s in our water. The taste is a game-changer; I can even tell the difference in my coffee. Plus, the system looks good and doesn’t need much upkeep, which is a huge bonus.”- Mari G.
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“I would like to thank Bryce Ketter for referring me to try Waterbird Home Solutions to get a water softener system with a drinking water system added. Want to thank Wes for installing the system in my home in Frostproof, FL. He was so nice and very knowledgeable about the operation of the system, I learned so much and the system is so easy to maintain. I also want to thank Sasha for pulling everthing together by scheduling the install and with the financing setup. I would highly recommend Waterbird Home Solutions if you are looking for a water softener system if you live in Florida or Ohio. I was pleasantly surprised how friendly and efficient everyone was to deal with there, and their pricing was very affordable compared to alot of the other companies that install water softener systems.”- Gary H.
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“Called Trenton late Friday when our main sewer line backed up—total mess. Tech arrived early Saturday, diagnosed it quickly with a camera, gave clear options and fair pricing (no upsell nonsense). Went with pipe bursting to avoid tearing up the house. Job done fast, clean, under the quoted price, and they left everything spotless. Professional, honest, and great communication.”- Happy Customer
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“As the first recipient of their “Nominate Your Neighbor” initiative, my family received a donated clean drinking water system, and we couldn’t be more grateful. LeAnn, Zack, and Chase were kind, knowledgeable, and truly cared about the experience. We love the system and appreciate their generosity. Thank you, Waterbird!”- Chris J.
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“I recently had the pleasure of hiring Waterbird for a plumbing project and I couldn’t be happier with the experience. From the very first call, it was clear that customer satisfaction was their top priority. Brandon arrived right on time to evaluate the project and come up with a game plan. He made a great impression with a professional demeanor and a friendly and respectful attitude. I received a same-day estimate and was very pleased with the fair and reasonable pricing. Philip was also extremely flexible, working around my schedule to find a time that was most convenient for me. The job was completed efficiently and to a very high standard, and everything was left clean and tidy afterward. As I mentioned, the price was extremely fair and competitive. No surprises, no hidden fees—just excellent value for quality work.”- Michael H.
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“We are so very happy with the Waterbird water company!! Zack is so kind and polite and efficient!!! He does a wonderful job! Our water is the best we have ever had since he installed a hot water tank!! He’s so smart too! We recommend them to everyone!!! They make sure everything is perfect!!”- Christine G.